Let your customers tell your brand’s story.
Vloggi’s video testimonial software gives marketing teams one place to collect real human-generated customer stories, product feedback and video reviews. Invite people through a branded link, ask focused questions and keep their answers connected to contributor details and permission.
Build trust in human-generated video with capture evidence, consent records and a traceable source—not synthetic customer stories.
Use cases · Feature spotlight · Example in practice · Case studies · Our partner · FAQs
Organizations using Vloggi for customer testimonials, market research and video campaigns
Customer video campaigns with 4×4 enthusiasts.
German coolant supplier Oemeta collects customer video testimonials with Vloggi.
Customer market research.
Customer video diaries documenting experiences over time.
Market research ahead of a new flavor launch in the United States.
THE PROBLEM
AI can fake a testimonial.
Trust needs more.
A face on screen no longer proves a real customer was there. Generative AI makes synthetic testimonials easy. Unverified UGC is not proof.
THE SOLUTION
Human stories.
Proof of provenance.
Collect human-generated video directly with Vloggi. Connect capture records, contributor details, consent and chain of custody—the proof points behind a real customer story.
USE CASES
Six ways to put customer-generated video to work
The right prompt turns a general request for feedback into a useful contribution. Design each campaign around what you need to learn or communicate.
Testimonials and reviews
Ask customers to describe the challenge they faced, how they use your product and what changed. Specific experiences make stronger stories than scripted praise.
Market research and customer insight
Use video questionnaires to test ideas, explore product experiences and understand unmet needs. Ask focused prompts, collect up to eight linked responses and hear customers explain the why.
Community participation
Invite customers and fans to show your product in use or contribute to a themed campaign. Give them a clear brief and explain how you intend to use their footage.
Product demonstrations
Ask customers to show a product solving a real problem. Specific demonstrations make useful material for product pages, campaigns and sales conversations.
Unboxing and first impressions
Capture the details people notice when a product arrives. A simple brief helps customers share an honest first impression without a production crew.
Product questions and support
Let customers show what they are trying to do. A short clip can give your team clearer context than a long chain of messages.
FEATURE SPOTLIGHT · VIDEO CONTESTS
Your product. Real customers. Thousands of possibilities.
Vloggi’s Video Contests gives brands a simple way to invite product-in-use videos at scale. Turn one campaign brief into a collection of customer experiences, with entry details and permissions captured alongside every submission.
Collect zero-party data. Ask customers to share preferences, product experiences and answers directly through your entry form.
Keep the legal steps in the flow. Present campaign terms, capture acceptance and collect permissions for your intended uses. Your team controls the rules and notices.
Give participation a public stage. Add a gallery with comments and voting so entrants can share their videos and invite their communities to take part. Build momentum beyond the original call-out.
Related feature: Video Consent · Explore all Vloggi features →
EXAMPLE IN PRACTICE
Example: a city-discovery video contest
A rideshare brand wanted honest rider feedback across multiple languages, with the chance to win a prize. The brief: show your favorite parts of a new city and tell us about your experience.
One campaign. Local languages. Real perspectives.
Invite. Send riders a branded, multilingual video form with clear prompts and contest terms.
Listen. Collect honest feedback, favorite places and the reasons behind each recommendation—not a script for positive reviews.
Connect. Keep each entry with its answers, language, contributor details and accepted permissions for the campaign team to review.
Based on a scoped customer project.
INDUSTRY TIPS
Tips for stronger customer video campaigns
Ask for a specific experience
Give customers a focused prompt: the challenge they faced, how they use your product and what changed. A clear brief brings out useful detail in their own words.
Keep permission with the story
Explain where you intend to use the footage and collect campaign-specific permissions with each submission. Keep contributor details and accepted terms connected to the clip.
Build a reusable library
Organize clips by product, campaign or customer experience. Shortlist approved stories for product pages, sales conversations and future campaigns, then download originals or create branded compilations.
Explore contributor context → · Consent tools → · Video compilations →
CASE STUDIES
Customer video in practice
Mōdere
Customer video diaries collected over time, bringing experiences into one organized library.
OUR PARTNER
Vloggi + Native Empire
Find the right people for your video contest. Native Empire runs targeted social and digital marketing campaigns to reach specific customer groups and invite them to participate.
Native Empire brings audience insight and campaign reach. Vloggi provides the video contest, customer questionnaires and integrated rights assignment—turning interest into customer videos you can use.
YOUR QUESTIONS
Your customer video questions, answered
How do customers submit a video testimonial?
Share your campaign’s submission link. Customers follow your instructions and record or upload in their browser. They provide the fields and permissions you have configured for that campaign.
Can we ask structured questions instead of one open-ended prompt?
Yes. Vloggi’s Video Conversations lets you ask questions in video form and collect up to eight linked video responses. Use the prompts to explore the customer’s challenge, experience and outcome.
Does Vloggi automatically assign video rights to our organization?
Yes. Vloggi’s integrated consent and rights-assignment form assigns the contributor’s video rights to your organization as part of submission. The contributor accepts the assignment in the upload workflow, and the acceptance record stays linked to their video. Rights collection is built in—no chasing separate release forms for every clip. Explore automatic rights assignment.
Can our agency edit the original video files?
Yes. Download the original video files for your in-house team or agency to edit in their preferred tools. Vloggi handles collection and rights assignment, so you can focus on turning customer stories into campaign content.
How does Vloggi verify that customer videos are real?
Vloggi brings prompted video capture, verification and chain of custody into one workflow. Customers respond to your prompts, while capture records and integrity checks connect the resulting video to its source. You get human-generated customer content backed by provenance—not an anonymous file with an unknown history. Explore Vloggi’s video verification.
Which plan should a business choose?
Compare current business plans based on videos collected per month, outputs and permission requirements. Collector is intended for personal friends-and-family use. See the current pricing comparison or discuss your campaign with the team.
Build your next customer video campaign
Tell us who you want to hear from, what you want to ask and where the finished video needs to go. We’ll help you choose a practical collection workflow.